We practise what we sell. David and Erik run Cadira; a fleet of specialist agents runs the work — from the first conversation through scoping, build, delivery and the support that keeps it humming. Every agent reports to a human, and you always know who, and what, did the work.
2
human co-founders, accountable
12
specialist agents in the fleet
5
stages, one continuous pipeline
24/7
the fleet runs, supervised
Co-founder
Erik leads Cadira's strategy, partnerships and the first conversation with every client. He spends his time where automation meets the business case — making sure an engagement pays for itself before a line of code ships, and saying so plainly when it won't.
Strategy, clients & the honest fit call
Co-founder
David owns the architecture behind every automation and the standard the agent fleet is built to. He's spent his career turning messy, real-world operations into systems that run unattended — and keeps the human-in-the-loop line exactly where it should be.
Architecture, engineering & reliability
Understand the work before promising anything.
Inbound & qualification
Meets you first, on chat or the phone.
Greets every inbound visitor and caller, works out what you're trying to automate, enriches and qualifies against fit, and books the call with a briefing already written for the human team.
Solution architect
Maps your workflow into a pipeline.
On the call, traces your real workflow — the tools, the volumes, the exceptions — and designs the pipeline: where an agent acts, where a human checks, and where the work lands.
A straight answer on fit, timeline and price.
Scoping & estimation
Turns the design into a fixed number.
Turns the architecture into a written scope, a week-by-week timeline, and a fixed setup-plus-monthly figure — usually in your inbox within a day of the call, with the human-in-the-loop checkpoints called out.
Ship a working slice on your real data, fast.
Integrations engineer
Wires us into your existing stack.
Connects Cadira to the systems you already run — ERP, CRM, inbox, phone lines, warehouse — with least-privilege access and nothing to rip out.
Agent engineer
Builds the thinking parts.
Owns the reasoning steps: extraction, classification, judgement and voice. Tunes the prompts, tools and confidence thresholds that decide what an agent handles versus what it escalates.
Pipeline engineer
Assembles the plumbing between steps.
Builds the deterministic machinery around the agents — routing, matching, retries and orchestration — so the whole flow runs as one clean, auditable pipeline instead of a pile of scripts.
Prove it works, then put it in production safely.
Evaluation & QA
Measures accuracy on your real data.
Builds eval sets from your actual documents and cases and measures accuracy before anything goes live — then keeps measuring afterward, so quality never quietly drifts.
Security & compliance
Least privilege, full audit trail.
Enforces scoped access and careful data handling, and logs every action an agent takes — so you can always prove who, and what, did the work.
Continuous delivery
Ships every change without drama.
Moves each change to production through staged rollouts with instant rollback. New behaviour reaches your live automations on a schedule you control, never all at once.
Operate it, watch it, and keep making it better.
Monitoring & reliability
Watches everything, 24/7.
Tracks health, latency, volume and drift across every running automation, retries what's recoverable on its own, and pages a human the moment something genuinely needs a person.
Human-in-the-loop ops
Routes the edge cases to your reviewers.
Sends the cases your agents aren't sure about to a reviewer with the evidence pre-attached, then folds each decision back in so the system gets a little sharper every week.
Support & continuous improvement
Your first line, and your next win.
Answers questions and change requests, reports the outcomes that matter, tunes what's already live, and flags the next workflow worth automating before you have to ask.
“The agents handle the confident majority. The humans own the judgement calls, the relationship, and the line between the two — and that line is yours to move.”
— The Cadira team